Community Services

Diploma of Community Services

Lead person-centred services in case management, community work and program coordination.

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Level

Diploma

Duration

104 weeks

Fees

Code

CHC52025

CRICOS

118824B

Total Units

Course overview

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centered services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Entry requirements

Minimum age: 18 years at the time of enrolment
English language proficiency: IELTS 6.0 (5.5 in each module) or equivalent test accepted by the Department of Home Affairs. View accepted tests →
Year 12 qualification or equivalent academic background

Career outcomes

Case Coordinator
Case Management Supervisor
Community Services Worker
Program Coordinator

Work placement

This qualification requires 200 hours of supervised work placement in a relevant community or health services setting. Placements are arranged with industry partners and must be completed to be awarded the qualification.

Course structure

20 units in total · 13 core · 8 electives

Core units

CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM017 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety

Elective units

CHCCSL001 Establish and confirm the counselling relationship
CHCDIS015 Develop and provide person-centered service responses
CHCDIV003 Manage and promote diversity
CHCCDE028 Work within organization and government structures to enable community development outcomes
CHCCSM010 Implement case management practice
CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
CHCDFV006 Counsel clients affected by domestic and family violence

Education pathways

candidates may undertake a relevant bachelor degree (or Post-graduate certificate in business with a university or higher education provider).

Exit point & award

Students that successfully complete all 20 units of competency as stated in the Course Structure will be issued with CHC52025 Diploma of Community Services. This qualification is recognised nationally under the Australian Qualifications Framework (AQF). Students that complete some but not all of the units of competency as stated in the Course Structure may be issued with a Statement of Attainment. It will identify only those units of competence that have been completed as part of the qualification and recognised nationally under the AQF.

RPL & Credit Transfer

Fast track your qualification by gaining credit for your existing skills and prior learning. If you have relevant experience or completed units / qualifications, indicate RPL / Credit Transfer in your application.

Australian Health and Horticulture Institute Pty Ltd recognises AQF qualifications and Statements of Attainment issued by Registered Training Organisations.

Additional information

For full terms, conditions and student life information, please refer to our Student Handbook.

Course brochure

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Course brochure · PDF

Community Services